DAY TRAINING UNI 11025

Silvia Quadrubbi and Federica Giorgi, quality managers of the Lucefin Group, participated as speakers in the Day Training dedicated to the revision of the UNI 11025 standard, organized by Unisder.

The need to revise UNI 11025 arose not only to fulfill the institutional updating obligations but above all to improve the company management of the complaint and the transparency of the relationship between customer and supplier, as well as reduce the time and costs of resolving disputes up to preventing them , in un’ottica di miglioramento continuo della gestione dei Sistemi Qualità aziendali.